Guest service
Virtual Shopping
Virtual Shopping
Enjoy a personalised experience with your favourite Bicester Village boutiques.
Simply contact your favourite brands by WhatsApp, email or phone to start shopping and your purchases can be delivered directly to your door. Plus, enjoy a range of Mother's Day offers in participating boutiques until 14 March when you shop via our Virtual Shopping service.
If you’d like to shop with several boutiques, update your wardrobe or organise a gift list, we recommend booking a Virtual Personal Shopping appointment. Click here to book.
Contact the boutiques
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Chat with Bicester Village
Connect with our Concierge team via WhatsApp for support during your Virtual Shopping experience. The team will be delighted to assist you from Monday to Friday 9.00 to 18.00.
*Privacy notices and terms and conditions for purchases from boutiques are available upon request – please ask individual boutiques for details. The Collection service is organised by Bicester Village in conjunction with boutiques. Please click below for further details.
We’re also pleased to offer an e-redemption service for claiming frequent flyer points. To use this service, please click here.
We're excited to bring Virtual Shopping to you, and would love to hear your feedback as we look to continuously improve the service. Please email us at BicesterVisitorCentre@ValueRetail to tell us about your experience.