Guest service
Shop the Virtual Village
Shop the boutiques virtually
Enjoy a personalised experience with your favourite Bicester Village boutiques.
Simply contact your favourite brands by WhatsApp, email or phone to start shopping and your purchases can be delivered directly to your door.
If you’d like to shop with several boutiques, update your wardrobe or organise a gift list, we recommend booking a Virtual Personal Shopping appointment. Click here to book.
How it works
Contact the boutique
Contact the boutiques of your choosing from the list below; the staff will be delighted to arrange a private virtual appointment.
Your appointment
Your Virtual Shopping appointment with the boutique will either take place over the telephone, as a video call, by email or WhatsApp.
Delivery
Your purchase will be made securely and shipped directly to you. Delivery is available within the UK only; charges may apply.
Contact the boutiques
A
B
C
D
E
F
G
H
J
K
L
M
N
O
P
R
S
T
U
V
W
Y
Z
Chat with Bicester Village
Connect with our Concierge team via WhatsApp for support during your Virtual Shopping experience. The team will be delighted to assist you from Monday to Friday 9.00 to 18.00.
We’re also pleased to offer an e-redemption service for claiming frequent flyer points. To use this service, please click here.
We're excited to bring Virtual Shopping to you, and would love to hear your feedback as we look to continuously improve the service. Please email us at Feedback@BicesterVillage.com to tell us about your experience.
*Boutiques offering Virtual Shopping at Bicester Village are independent companies. The owners of Bicester Village are not responsible for purchases made directly with boutiques. Please contact boutiques for terms and conditions, including returns policies. The accuracy of information contained on boutique pages, including product and pricing information, is the sole responsibility of each boutique. Boutique privacy notices are available on the boutique’s individual webpage or upon request from the boutique.