Guest services
Bicester Visitor Centre and Information Hub
Enjoy an unforgettable welcome
Visit the Bicester Visitor Centre and Information Hub – found next to Bicester Village Station – for information about your visit, the boutiques, our guest services and the local area.
Open seven days a week, the Bicester Visitor Centre and Train Station Information Hub are here to make your visit more magical.
Contact either of these locations for access and information about Hands-free Shopping, Gift Cards, dog strollers, mobility scooters and more via the contact details below.
Please note in line with our new Shopping Protocols and government guidelines, social distancing will be in place in both locations. Click here for more details.
A new way of shopping
Learn more about our new shopping procedures, developed in line with government guidance.
read moreDigital queuing
To make the most of your time you can now book a space in a digital queue at some of our boutiques.
Find out moreFrequently asked questions
From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.
Discover more
All your favourite designers in one place
Discover more than 160 boutiques, all with remarkable savings, all year round.