Guest services

We go above and beyond

Magical extras to make your day memorable

  • Tax-free shopping

    Instant tax refunds and currency exchange.

    Find out how
  • Bicester Village Gift Card

    A designer day out, compliments of one little card.

    Buy now
  • Hands-free Shopping

    We'll carry your bags so you don't have to.

    Find out more
  • Personal shopping

    Our expert shoppers know the boutiques inside out.

    Find out more
  • Frequent flyer rewards

    Earn miles while you shop with our airline partners.

    Find out more
  • Shopping Packages

    Combine Gift Cards, transport, lunch or dinner, savings and Hands-free Shopping.

    Find out more
  • Luggage drop

    Lighten your load while you explore the Village.

    Find out more
  • Valet parking

    You've got shopping to do, leave the parking to us.

    Find out more
  • Home delivery

    We'll deliver your shopping straight to your door.

    Find out more

Take a look around

Explore the Village with our interactive map

View

It's the little things that count

Make your day easier with...

  • Free Village Wi-Fi

  • Contemplation room

  • Baby-changing facilities

  • Wheelchairs and mobility scooters

  • Free parking

  • Puppy strollers

  • Hospitality buggy

  • Playground

Find out more about our guest services at the Bicester Visitor Centre or Information Hub, next to Bicester Village Station, or call +44(0)1869 366266.

View on map