Guest services

We go above and beyond

Magical extras to make your day memorable

  • Bicester Village Gift Card

    A designer day out, compliments of one little card.

    Buy now
  • Hands-free Shopping

    We'll carry your bags so you don't have to.

    Find out more
  • Guest Concierge

    Open seven days a week, here for you.

    Find out more
  • Frequent flyer rewards

    Earn miles while you shop with our airline partners.

    Find out more
  • Shopping Packages

    Combine Gift Cards, transport, lunch or dinner, savings and Hands-free Shopping.

    Find out more
  • Luggage drop

    Lighten your load while you explore the Village.

    Find out more

It's the little things that count

Make your day easier with...

  • Free Village Wi-Fi

  • Contemplation room

  • Baby-changing facilities

  • Dog strollers

  • Wheelchairs and mobility scooters

  • Free parking

  • Playground (currently closed due to our Shopping Protocols)

Find out more about our guest services at our Guest Concierge or Train Station Information Hub, or call +44(0)1869 366266.

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Take a look around

Explore the Village with our interactive map