Guest services

Bicester Visitor Centre and Information Hub

Enjoy an unforgettable welcome

Open seven days a week, the Bicester Visitor Centre and Train Station Information Hub are here to make your visit more magical.

Contact either of these locations for access and information about Hands-free Shopping, Gift Cards, dog strollers, mobility scooters and more via the contact details below.

Please note in line with our new Shopping Protocols and government guidelines, social distancing will be in place in both locations. Click here for more details.

  • A new way of shopping

    Learn more about our new shopping procedures, developed in line with government guidance.

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  • Digital queuing

    To make the most of your time you can now book a space in a digital queue at some of our boutiques.

    Find out more
  • Digital map

    Navigate through the Village and plan your day with our interactive map.

  • Frequently asked questions

    From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.

    Discover more

All your favourite designers in one place

Discover more than 160 boutiques, all with remarkable savings, all year round.

Browse the boutiques