Our Shopping Protocols
Please visit the relevant Village website to find out which of the following procedures apply in the Village you are visiting.
Social-distancing measures are in place throughout the Villages. We are also limiting the number of guests in each Village, as well as in the boutiques, at any one time.
Please be aware that increased cleaning schedules and deep cleaning are in place throughout the Villages. Hand sanitisers and hand-washing facilities are also available throughout the Villages.
To respect social distancing, we ask that you don't queue in front of the boutiques. Instead you can take advantage of our new digital queuing system which allows you to reserve your place in an online queue at selected boutiques.
We recommend guests use our interactive digital maps to find their way through the Villages.
Restaurants and dining
Certain restaurants are temporarily offering takeaway options only and e-menus are available. All our food and beverage facilities are regularly sanitised.
Certain Villages are conducting temperature checks on entry.
Please choose contactless payment options where possible.
Please follow government guidance in respect of face covering.
With face masks to be worn at all times to protect everyone’s health, we kindly ask guests to refrain from smoking in the Village.
Thank you in advance for your cooperation.