Earn your miles or points reward on Virtual Shopping

Miles credit After making the virtual purchase, to credit the miles send an e-mail to frequentflyerrewards@fidenzavillage.com attaching:

  • photo of the receipt or virtual receipt (in the case of a Gift Card purchase) with the date and amount clearly visible
  • photo of your Frequent Flyer card
  • photo of the identity document of the Frequent Flyer Member

Credits will only take place for purchases made on the same day in which the conversion is requested. Documents that will not be scanned correctly or that will not be fully visible will not be considered valid for the procedure. An e-mail confirming the crediting of the miles will be sent within 48 hours.

Payback Points Credit After making the virtual purchase, to credit the points send an e-mail to paybackrewards@fidenzavillage.com attaching:

  • Photo receipts
  • Photo of identity card
  • Photo PAYBACK card with clearly visible bar code

Credits will only take place for purchases made on the same day in which the conversion is requested. Documents that will not be scanned correctly or that will not be fully visible will not be considered valid for the procedure.

For any further information, CLICK HERE.