Guest services

The Concierge

Part relaxation space, part Tourist Information Centre, The Concierge offers an unforgettable welcome to Fidenza Village and is ideal for events, meetings and more.

Here, a multilingual host will guide you through the guest services, such as Hands-free Shopping, phone charging, luggage storage, gift wrapping, international shipping and much more.

Whether you need advice on local attractions or information on the Village, the team are always on hand to help – and serve refreshments and a welcome pack when you arrive.

Visit The Concierge every day from 10 am to 8 pm, or call +39 0524 335556.