Guest services

The Concierge

The Concierge offers an unforgettable welcome to Fidenza Village.

Here, a multilingual host will guide you through the guest services, such as Privilege membership, Hands-free Shopping, phone charging, shopping advice, luggage storage, gift wrapping and much more.

To ensure the safety of our guests and colleagues, some services have been temporarily suspended.

Whether you fancy a chat, need advice on local attractions, or just want to take a break from shopping, the team are always on hand to help – and serve you tasty refreshments and a welcome pack when you arrive.

Visit The Concierge every day from 10 am to 8 pm, or call +39 0524 335556.