Shop the Village virtually

All guests entering the boutiques are obliged to wear a FFP2 or medical mask and to provide, depending on the incidence values, an up to date negative attest, which is not older than 24hrs.

The quick tests are free of charge and you will receive your result digitally on your mobile phone after about 15 minutes.

Customer data (name/email and/or mobile) must be collected for each guest in the boutiques, regardless of the negative test confirmation.

Yes

The test center is open from Monday - Sunday 8am - 6pm. 

Yes

There are no experience values for this at the moment.

An oral and nasal swab is taken

Children aged 6 and over require a negative test certificate.

Vaccinated and recovered persons are on an equal footing with those who have tested negative.The second vaccination must be 14 days in the past. However, they must identify themselves with their vaccination card or any other digital or printed confirmation.

The boutiques teams will advise you personally - virtually (Virtual Shopping) - at no extra cost to you. There may be shipping charges for the Virtual Shopping service individually per brand, which the team will be happy to inform you about.

At this point, the boutiques continuously offer Virtual Shopping. Always applicable: Simply book your virtual shopping appointment directly with your favourite brands.  Individual contact details and opening hours can be found here. 

Every boutique must comply at any time with the applicable health and safety regulations. Best to enquire in advance by telephone in the respective boutiques about the handling. 

Contact the boutique directly to arrange returns or exchanges.

Please note that Reserve & Collect times may vary on an individual basis. As an alternative to shipping, personal pickup of your purchase on-site at Ingolstadt Village is available by prior appointment with the boutique. In compliance with the applicable health and safety regulations.

All Virtual Shopping Service purchases are delivered in packaging appropriate for shipping. We do not currently offer a packaging service.

Our boutique teams are happy to answer any questions you may have about this new service and are available to assist you. Times and contact options can be found on the respective brand page. Alternatively, you can contact our hospitality team via WhatsApp. The team will be happy to assist you Monday through Saturday from 10:00 am to 6:00 pm.

Simply book your virtual appointment directly with your favorite brands for a personal shopping experience in the boutiques. Please find the contact information at the bottom of each brand page.