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Shopping Protocol

Shopping Protocol

We have followed the applicable health & safety guidelines and have taken every precaution for an enjoyable experience.

  • We ask our guests to comply with the legal requirement to always wear a FFP2 mask in indoor. Children between the ages of six and 16 only need to wear a medical face mask.
  • Keep social distancing of 1.5 meters from other guests.
  • Increased cleaning schedules, regular disinfection routines and deep cleaning are in place throughout the Village.
  • Hand sanitiser touchpoints are placed at the entrances, throughout the Village and in public restrooms.
  • Floor markings and queuing systems will help you maintain social distancing when entering the Village, in the boutiques, the Tourist Information Centre, the private client spaces, as well as when queuing.
  • To avoid contact, we encourage all guests to choose card or contactless payment options where possible.
  • In line with applicable regulations, our restaurants are open.
  • Boutiques have a square metre rule of one customer per 10 square metres.

Shopping Protocol – frequently asked questions

Virtual Shopping - frequently asked questions

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