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Shopping Protocols

We have followed the applicable health & safety guidelines and have taken every precaution for an enjoyable experience.

Our Shopping Protocols

Thank you for observing the following procedures:

  • Download our app

    Find your way easily around the Village and plan your boutique list in advance using our Village app.

    Find out more
  • Digital Queuing: Queue digitally to save time

    We’ve introduced a new digital system that allows you to reserve your place in the queue at selected boutiques.

    How it works
  • Frequently asked questions

    From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.

    Discover more

Quietest times to shop

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