T&C's

Terms and Conditions of The Kildare Village Membership Rewards

Kildare Village Membership Rewards Programme Terms and Conditions

  1. These terms apply to the Membership Rewards issued from time to time by Value Retail Management Ireland Limited (registered number 402410 and registered office is at 1b Kildare Village, Nurney Road, Kildare Town, Co. Kildare) (“we”, “us”, “our”) in connection with our Membership Programme.
  2. Our Membership Programme and Rewards are governed by the following Terms and Conditions and by redeeming Rewards you also accept in full these additional Reward Terms and Conditions.
  3. These Terms and Conditions are valid from 01.03.2023 to 31.03.2024 (the ‘Relevant Period’).
  4. Qualifying members of Membership in Kildare Village are those members who qualify for a one off gift/service (‘Reward’) based on: (a.) The scanning of their unique Membership code (‘Membership Code’); and (b.) Special occasions in their lives (e.g. birthday – please note, only those Qualifying Members who choose to submit their date of birth to the Membership database will be eligible to receive a birthday Membership Reward); (‘Qualifying Member’). Qualifying Member’s shall be eligible to receive the Membership Reward described in the email received or as notified via the reward portal online or in app, advising them of their qualification for a Membership Reward (Qualifying Email) (subject to availability). The Qualifying Email shall advise the Qualifying Member of where and how to redeem their reward. There are no further entry actions to those outlined above required to enter the Membership Rewards Programme unless otherwise outlined in the Qualifying Email.
  5. Participation in the Membership Rewards Programme occurs when a Qualifying Member redeems the Membership Reward described in the Qualifying Email received by them. Participation constitutes full and unconditional agreement to these terms and conditions and to the our decisions, which are final and binding in all matters relating to the Membership Rewards Programme.
  6. Once Qualifying Members redeem their Membership Reward using their Membership Code , that Membership Reward availability will expire from the Qualifying Membership code and cannot be used again. The foregoing is with the exception of ‘Timeless treats’ which may be reused pursuant to the instructions in the Qualifying Email and provided the reward remains visible on the rewards portal.
  7. In the event that the Reward becomes unavailable for any reason, an alternative of equivalent or greater value will be substituted at our absolute discretion.
  8. Membership Rewards are not transferable to any third party and cannot be exchanged for cash or anything else or redeemed in conjunction with any other offers.
  9. We have arranged the Membership Rewards Programme in good faith and do not accept any liability in relation to any consequences emanating from participating in the Membership Rewards Programme.
  10. No responsibility will be accepted for unavailable or non-scanning Membership codes for any reason, including, but not limited to, by reason of hardware, software, browser, or network failure, malfunction, congestion, or incompatibility with our servers or elsewhere. We, in our sole discretion, reserve the right to disqualify any person tampering with the Membership Reward Programme redemption process or the operation of the Membership Rewards Programme.
  11. Qualifying Members acknowledge and agree that: (We and our related companies and the owners of Kildare Village are not responsible for the prices at which any boutique at Kildare Village advertises or sells goods from time to time; (ii) there is no contractual relationship between us, our related companies and the owners of Kildare Village and Qualifying Members in relation to the Membership Rewards Programme or otherwise; (iii) We, our related companies and the owners of Kildare Village make no warranties regarding the goods that form part of the Membership Reward (including without limitation the quality thereof) which Qualifying Members obtain at Kildare Village; (iv) Qualifying Members shall have no right, and waive his/her ability to make any claim against us , our related companies and the owners of Kildare Village in the event that the Membership Reward cannot be provided; (v) We r will endeavour to provide a reward of equal or greater value in the event that the Membership Reward cannot be provided for any reason; and (vi) nothing in these terms and conditions shall exclude or limit the our liability for death or personal injury from our negligence or that of our employees or officers in relation to the promoting of the Membership Rewards Programme.
  12. To the extent permitted by applicable law, Qualifying Members agree that: any and all disputes, claims and causes of action arising out of or connected with the Rewards Programme shall be resolved individually, by the exclusive jurisdiction of the courts of Ireland; (All issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, or the rights and obligations of Qualifying Members and us in connection with the Rewards Programme, shall be governed by, and construed in accordance with, the laws of Ireland.

*In the event that the boutique you are purchasing goods from does not have the facility to scan your QR code, the Kildare Village Concierge team will facilitate scanning your code. Similarly, if you do not have the opportunity to scan your code in the relevant boutique on the day of your purchase, the Concierge team will facilitate scanning your code at a later date provided that you scan same within 12 months of your purchase.