Find the answers to your most commonly asked questions

FAQ

• Do you have a complimentary wheelchair hire service?

  Yes, we have complimentary wheelchair hire service here at the Village. Please visit the Tourist Information Centre upon arrival in the Village.

• Who do I contact about lost property?

  Please contact our Tourist Information Centre by phone:+35345 520 501 or email:KVTIC@valueretail.com

• What services are available to me at Kildare Village?

  Free Village Wi-Fi - Free parking - Children's play area - Car charging - Phone chargers - Hospitality buggy - Wheelchairs - Dog kennels - Hands free shopping

• What is the standard discount at Kildare Village?

  Enjoy savings of up to 60% off the RRP all year round

• Do the boutiques accept One4all gift cards?

  Pandora, Signet Jewellers, Tommy Hilfiger, Timberland, Calvin Klein Jeans & Underwear all currently accept One4all vouchers.

• What is there to see and do in Kildare?

  There are plenty of places of interest for visitors including the Irish National Stud and Horse Museum, home to top thoroughbred horses, Kildare Town Heritage Centre, where you can discover the fascinating history of the county, and the historic Round Tower and St Brigid's Cathedral. Please see the local information section of our website for more detailed information.

• What can the children do nearby?

  Swimming Pools: Naas (+353 (0)45 876119) Athy (+353 (0)59 8631524)

  Cinemas: Naas (+353 (0)45 874653) Portlaoise (+353 (0)57 8662626)

  Indoor play areas: The Playbarn, Johnstown, Naas (+353 (0)45 857700; www.theplaybarn.com) Tricky Tricksters, Naas (+353 (0)45 409179; www.trickytricksters.ie)

  Other Things to Do: Butterfly Farm in Straffan (+353 (0)1 6271109; www.straffanbutterflyfarm.com)

• What times are the trains and buses to and from Kildare Village?

  Visit our Getting Here page for more information about getting to the Village.

  Alternatively visit Irish Rail for up-to-date train times to and from Kildare.

• How do I get from Kildare station to Kildare village?

  There is a free shuttle bus service from Kildare train station to Kildare Village. To view the shuttle bus timetable click here. For more information call the Kildare Village Tourist Information on +353 (0)45 520501.

• Which Golf courses are nearby?

  There are some excellent golf courses close to Kildare Village, including:

  Dunmurry Springs, Dunmurry, Kildare (+353 (0)45 531400; http://www.dunmurrysprings.ie/). Built to full USPGA specifications with spectacular views.

  The K Club, Straffan (+353 (0)1 6017399; www.kclub.ie) Designed by Arnold Palmer, The Palmer Course and The Smurfit Course are considered two of Europe's finest championship courses and have hosted 13 European Opens and a Ryder Cup.

  Carton House, Maynooth (+353 (0)1 5052000; www.carton.ie) Sweeping fairways, cavernous bunkers and impeccable greens. The Montgomerie Course has hosted Irish Opens.

  Palmerstown House, Johnstown (+353 (0)45 906901; www.palmerstownhouse.com). Located in the seclusion and beauty of a once world famous stud farm.

  Rathsallagh, Dunlavin (+353 (0)45 403112; www.rathsallagh.com) This parkland course designed by Christy O'Connor Jnr and Peter McEvoy has several lakes and small streams meandering across the fairways.

• Where can I stay?

  Check out our list of hotels here.

• Is there bureau de change at kildare village?

  No, but Bank of Ireland is located in Kildare town offering this service during banking hours. Alternatively, ATM machines at Kildare Village can dispense local currency and all boutiques accept credit cards.

• Can I purchase any gift vouchers at Kildare?

  We offer a Gift Card, which can be used in all boutiques, restaurants and cafés at Kildare Village. It can be credited with amounts from €5 to €1,000 (photographic ID is required for purchases of €500 or more). The Kildare Village Gift Card can also be purchased online.

  Please see the Gift Card section of our website for detailed information.

• What does a Kildare village membership entitle me to?

  As a member of Kildare Village you can enjoy the following exclusive perks:

  • VIP access to Private Sales with up to an additional 20% off
  • Invitations to new season launches and boutique openings

  To register as a member, click here.

• Privilege sign up and member FAQs

  Here's a helpful guide on how to sign up for Privilege membership.

  Privilege sign up guide

  You will then need to confirm your Privilege membership. Here's how;

  Confirm Membership - Terms and Conditions Acceptance Guide

  You will then need to opt in to recieve emails and notifications of treats, events and offers.

  How to Opt-in for Private Sale, Privilege Treats & Communications over Email

  Need to change your Privilege password? Here's how:

  Privlege - Password Reset Guide

  Registered but haven't recieved your code?

  Registered -No Code Received guide