Plan Ahead | Pre-book Your Visit

Plan ahead with pre-booking and reserve your complimentary parking space.

Booking in advance means you can enjoy your visit more by selecting a particular time when the Village is quieter, so you can have more of the Village to yourself.

You can simply reserve online the date and time you wish to visit. While pre-booking isn’t essential, it’s especially recommended to ensure entry to the Village at busy times. Once you’ve pre-booked online, you can have peace of mind that you have a designated space for your car on arrival and enter the Village at your chosen time.

To enjoy the Village at a quieter time, visit before 12 pm or after 4 pm. Midweek, too, is the quieter time of the week.

Please note that the hour from 09.00 am to 10.00 am on Monday and Wednesday each week is our designated shopping time for the elderly and the vulnerable.

Pre-book your visit here

When you arrive in the Village

You can also make the most of your time when you arrive in the Village by booking a space in the digital queue at participating boutiques. Simply reserve your place by scanning the QR code at the boutique or by providing your name and mobile number to a staff member. You’ll receive a text alert when it’s your time to enter the boutique so in the meantime you can enjoy walking around the Village or grabbing a coffee while you wait.

*Please note some brands have longer waiting times at peak periods owing to a restricted number of guests allowed at any one time. We encourage our guests to register for digital queues when they arrive at the Village. You can also register for up to three queues at a time. We appreciate your patience at this time.

*Terms & Conditions apply. To view the Terms and Conditions, please click here.

Frequently asked questions

From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.


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