Understanding Thermal Scanning

As part of our new Shopping Protocols, we are scanning all visitors and staff. Thank you in advance for your cooperation.

Thermal scanners are in place for all guests and staff upon entering the Village. Please note that temperatures and any other personal data from you in this context are not recorded. Consent to undergo thermal scanning, and displaying a temperature below 38°C, is a condition of entry to Kildare Village at this time. Unfortunately, any person displaying a temperature of 38°C or above will not be permitted to enter the Village.

We use thermal imaging cameras to remotely scan you as you enter the Village. Where we see a temperature of 38°C or above, we will ask you to wait in our cooling zone, allowing time for your temperature to drop naturally before re-scanning using a handheld scanner.

You may also decline a temperature re-scan. However, consent to undergo thermal scanning, and displaying a temperature below 38°C, is a condition of entry to Kildare Village at this time.

Thermal scanning is conducted in specially demarcated scanning zones, with social distancing measures observed at all times. Thermal scanning is non-invasive, and the scanner does not emit any energy. The scanning procedure is safe for use by everyone, including babies and children, pregnant women and people fitted with a pacemaker.

Only live data is processed. Temperatures or any other personal data in this context are not recorded. For details of how we process your data, please click here.

Due to thermal scanning procedures it may take you a little longer than normal to enter the Village, and so we thank you in advance for your patience.