고객 서비스

면세 쇼핑

면세 쇼핑

ChangeGroup: Tax Refund and Money Exchange office, is an international firm founded in 1992 in the United Kingdom, which has operated at Bicester Village since 2012.

The ChangeGroup boutique collaborates with all tax-free sales suppliers that are located in Spain.

The boutique offers the following services:

  • Tax refund service* for all non-European guests.
  • Currency exchange both for the national and international guests.
  • ATM inside the ChangeGroup boutique.
  • Extended opening hours of the boutique until 9.30pm.

*Terms and conditions: Requirements for the guest:

  • Live outside of the EU.
  • Have a valid passport and have it with them on the day.
  • Have a valid credit card (minimum validity of six months).
  • Send the form back in the envelope provided after obtaining a customs stamp at their EU exit point.
  • Post the form back to the relevant tax-free provider within 21 days of receiving the cash refund.

이용 방법

  1. 01. 부티크에서 요청

    구매 시 세금 환급 영수증을 요청합니다. 일부 부티크에서는 최소 구매 금액이 적용될 수 있으므로 자세한 사항은 부티크에 문의하시기 바랍니다.

  2. 02. 영수증 인증

    유럽을 떠날 때 해당 영수증을 세관에 제출하여 면세 쇼핑을 인증받으세요.

  3. 환급받기

    인증받은 영수증과 여권을 공항의 환급 사무소에 제시하여 바로 현금이나 신용카드로 환급받으세요.

  4. 03. 환급받기

    더 자세한 정보는 global-blue.com, premiertaxfree.com, innovataxfree.com에서 확인하실 수 있습니다.

ChangeGroup

Tax Refund and Money Exchange office, is an international firm founded in 1992 in the United Kingdom, which has operated at Bicester Village since 2012.

The ChangeGroup boutique collaborates with all tax-free sales suppliers that are located in Spain.

The boutique offers the following services:

  • Tax refund service* for all non-European guests.
  • Currency exchange both for the national and international guests.
  • ATM inside the ChangeGroup boutique.
  • Extended opening hours of the boutique until 9.30pm.

*Terms and conditions: Requirements for the guest:

  • Live outside of the EU.
  • Have a valid passport and have it with them on the day.
  • Have a valid credit card (minimum validity of six months).
  • Send the form back in the envelope provided after obtaining a customs stamp at their EU exit point.
  • Post the form back to the relevant tax-free provider within 21 days of receiving the cash refund.

더 자세한 정보는 global-blue.com, premiertaxfree.com, innovataxfree.com에서 확인하실 수 있습니다.