Guest services

Tax-free shopping

Guests visiting from outside the EU can receive tax refunds on their shopping.

Claim tax back on your purchases when you visit Las Rozas Village with these simple steps.

How does it work?

  1. Ask in the boutiques

    Ask for a tax-refund receipt when you make a purchase. Some boutiques may require a minimum spend, so please ask in the boutique for more information.

  2. Validate your receipts

    When you leave the EU, present your receipts at the customs desk so they can validate your tax-free shopping.

  3. Receive your refund

    Present your validated receipts and passport at the airport’s Reimbursement Office for an immediate refund in cash or to your credit card.