FAQs
Shopping Experience
Yes, our experts are available by appointment to offer you a bespoke shopping experience. For more information, email contactus@lasrozasvillage.com or call +34 91 640 49 00.
Each boutique has its own return and exchange policy. They will inform you in the boutique itself.
Yes, the Village Tourism Information Centre is open for information about your visit, opening times, safety measures, the boutiques, the local area and more.
You can get your gift card here.
Pets are allowed in the Village, but our complimentary pet area is currently closed. Please note, each boutique operates its own policy for allowing pets.
Parking and Transport
No, we offer complimentary parking to all Village guests.
Our App and e-Services
In addition to exclusive content and offers and treats from your favourite boutiques, the Village app allows you to navigate through the Village using our interactive map: simply touch, pan and zoom to view boutiques, search by name or category.
Free Wi-Fi is available throughout the Village and will require an email address to log in.