Access your favourite boutiques with ease
Make the most of your time in the Village
Reserve your place in a digital queue and receive a notification when it’s your turn to enter.Make the most of your time in the Village. As the boutiques exercise guest limits, we recommend that you visit us at quieter times. This way you can avoid having to wait.
If you do visit at a slightly busier time, then use the digital queuing system. It allows you to reserve your place in a digital queue and receive a notification when it’s your turn to enter.
How it works
Choose your favourite boutique
Choose the boutique you’d like to enter and scroll down to see whether you need to scan a QR code or download an app.
Continue to shop the Village while you move forward in the virtual queue. You can check your queue position and estimated waiting time at any point via your phone.
You’ll receive an alert when we’re ready to welcome you into the boutique.
Digital queuing via QR code
To reserve your place in a digital queue at the following boutiques, simply scan the QR code in the Village or at the entrance to the boutique:
Guests can register for up to three digital queues at a time. Data introduced while signing up will be deleted within 24 hours and won't be used for any commercial or marketing purposes.
Digital queuing via the app
To reserve your place in a digital queue at the following boutiques, simply download the queuing app.
To make your shopping experience even smoother, download the app before you visit the Village.
Calvin Klein (By appointment app)
Calvin Klein Underwear (By appointment app)
Michael Kors (By appointment app)
New Balance (By appointment app)
Tommy Hilfiger (By appointment app)
Tommy Hilfiger Kids (By appointment app)
New Shopping Services
If you cannot make it to the Village, our new Virtual Shopping services allow you to shop your favourite Village boutiques at a time and from a place that suits you.
Would you like to have your items delivered to your home? Or do you prefer to reserve your favourite items virtually and then pick up your order at the boutique? The choice is yours.
You can now enjoy a bespoke virtual shopping experience with home-delivery. Simply browse products on our website or contact the boutiques to explore more products and offers and ask for home-delivery.Discover more >
Reserve & Collect
Simply browse products on our website or contact the boutiques to explore more products and offers. Then, reserve the products you wish to purchase and arrange to collect them from the boutique.Discover more >