在严格遵循我们的安心购物指南，实施社交距离要求措施的情况下，Bicester Village（比斯特购物村）访客中心和位于比斯特购物村火车站旁的信息中心照常开放，为您提供有关到访、精品店、本地周边区域的信息等。如需联系，请致电 +44(0)1869 366266 或发送电子邮件至 BicesterVisitorCentre@ValueRetail.com。
我们将继续提供免提购物、轮椅和免税购物服务，但数量有限，而且视供应情况而定。为保障宾客和工作人员的健康和安全，我们暂不提供以下服务：代客泊车、婴儿车、电动代步车、客用雨伞、宠物推车和行李寄存。免费 Wi-Fi 仍覆盖整个购物村
For full details please visit our Village Accessiblity page.
Our virtual shopping service allows you to easily shop the Village from the comfort of your own home. For more information on virtual shopping and the boutiques offering this service please click here.
We’re pleased to welcome responsible dog owners and assistance dogs to the Village.
- Please be responsible – dogs must always be on a lead. Guests must clean up after their dogs, and must not leave animals unattended in vehicles, especially on warm days
- Dogs must be kept on a short lead at all times
- Dogs may not be permitted in all of the boutiques, please check with individual boutiques directly
- Pet carriers are available for hire from the Guest Concierge (subject to availability)
- We reserve the right to ask poorly behaved dogs and their owners to leave the Village as a final resort
The Guest Concierge will be delighted to assist with your four-legged friend’s needs with...
- Pet carriers, which are available for hire, subject to availability, on a first-come first-served basis
- A complimentary VIP (Very Important Pooch) care pack, including special treats, poop bags, and exciting offers
- Water bowls, located at the Villages host carts and the Guest Concierge point
Please note we strongly advise you not to bring your dogs to the Village during peak times (25 to 28 November, and 26 December to 2 January)
We are likely to be extremely busy and dog strollers will not be available to hire during these dates.
Please report cases of lost property on +44(0)1869 366301 or hand in items at the Guest Concierge. If you have lost something, we will take your details as well as a description of the item and you will be contacted if it is found.
您可以点击这里，在我们的网站上购买 Bicester Village（比斯特购物村）礼品卡。网上购买的 Bicester Village（比斯特购物村）礼品卡需要在购物村访客中心或信息中心进行激活，激活时请携带您的 Bicester Village（比斯特购物村）礼品卡、带照片的身份证明证件和附有订单号的邮件。
当然，您可以通过预约获得我们的私人造型师提供的专享购物体验。如需更多信息，请发送电子邮件至 PersonalShopper@BicesterVillage.com 或致电 +44(0)1869 329379
You will need to have an invitation to exchange for a VIP card. Customers who stay at hotels local to the Bicester and North Oxfordshire area may be given a VIP invitation by the Hotel Concierge to exchange for a VIP card at the Bicester Visitor Centre. If you have already signed up for membership, please look out for emails/mail announcing promotions and follow the instructions on how to redeem additional savings. If you are not a member yet, please register online here.
Bicester Village never offers VIP cards for sale; consequently, any cards that are being sold are invalid and cannot be used in the Village. If you have bought a VIP card online, it is possible your data has been illegally acquired and we recommend you contact your bank and/or debit/credit card provider.
不需要。我们为 Bicester Village（比斯特购物村）的宾客提供免费停车服务。
停车区域设有充电站，供宾客免费使用。每个充电站都需要由停车服务员激活，确保时刻遵守社交距离要求。当宾客准备离开时，充电站将由停车服务员关闭。如需更多信息，请发送电子邮件至 BicesterVisitorCentre@ValueRetail.com 或致电 +44(0)1869 366 266 联系 Bicester Village（比斯特购物村）访客中心
Bicester Village（比斯特购物村）火车站位于 Bicester Village（比斯特购物村）内，有明显的标志。您也可以咨询购物村周围的工作人员。
比斯特北站（Bicester North）有固定穿梭巴士接送乘客到购物村。若您持有比斯特北站（Bicester North）或 Bicester Village（比斯特购物村）的火车票，只需向司机出示火车票，即可免费享受穿梭巴士服务。您也可以选择购票，成人 2.25 英镑，儿童 1.15 英镑。
Virtual shopping is a new service available at Bicester Village which enables you to purchase products directly from the boutiques remotely and have them delivered directly to you by the boutiques.
Full information on how to use this service is available here.
Please contact the individual boutiques to request applicable terms and conditions and privacy notices.
Visit our website and select your favourite brand from the participating boutiques’ list, then contact them directly by WhatsApp, phone or email to select items, make purchases and then arrange for them to be delivered by the boutiques to your home address. Delivery charges will apply – please ask the boutiques for details.
You may also be interested in our Virtual Personal Shopping service – please click here for more information.
We do not offer online shopping, but you can access your favourite brands virtually using our Virtual Shopping service. If you cannot make it to the Village – or while we’re closed – simply select a brand from the participating boutiques’ list on our website and contact them directly to shop. You can review collections via WhatsApp, email or video call and your purchases will be delivered to you.
There are currently over 100 boutiques participating in the Virtual Shopping service.
Please click here for a list of participating boutiques and their contact details.
In order to shop from more than one boutique, you must make each purchase seperately through each brand. Alternatively you may be interested in Bicester Village’s Personal Shopper Service which is operated by Value Retail Management (Bicester Village) Ltd. Please click here for further details.
Your purchases will be made securely via a digital payment solution. Our boutiques accept multiple payment methods including American Express, Alipay, JCB, Mastercard, UnionPay and Visa. Please contact individual boutiques directly for more information. Click here for a list of the participating boutiques and their contact details
The Bicester Village collections service is a service offered by Value Retail Management (Bicester Village) Ltd. in conjunction with participating boutiques which enables you to collect Virtual Shopping purchases by car directly from the Village. Please note that boutiques will pass us your [name, address and contact details] in order for us to provide this service to you.
When purchasing items through our Virtual Shopping service, participating boutiques will offer you the choice of delivery or collection, they will then advise you on what dates you can decide to collect your purchases.
There is no possibility of purchasing any goods without pre-ordering and arranging to collect them from the designated area.
Collection is from the designated area only.