Plan Ahead | Pre-book Your Parking

Plan ahead with pre-booking and reserve your complimentary parking space.

We will be monitoring and possibly restricting the number of guests in the Village for social distancing purposes. With many guests looking to spend time with us, we strongly encourage guests not to travel without a booking. Pre-booking is highly recommended to ensure a designated complimentary parking space. Please note there may be a delay when entering the Village, even when you have pre-booked, due to restrictions on guest numbers for social distancing purposes. We welcome you to visit at a quieter time for a more relaxed shopping experience.

Upon arrival to the Village, please allow for slower entry times to the boutiques, some of which have longer waiting times at peak periods due to restrictions on guest numbers. Pre-booking does not guarantee priority access to the boutiques and cannot guarantee entry to the Village at your booked time when the village has reached its capacity. We encourage guests to register for digital queuing once in the Village; to make the most of their visit, guests can register for up to three queues at a time.

As per the recent government announcement, a face covering is recommended at all times in the Village and in the boutiques.

To enjoy the Village at a quieter time, we recommend visiting before 12 pm or after 4 pm, or midweek, when the Village is quieter. Thank you in advance for your cooperation in ensuring an enjoyable and safe shopping experience for all.

*Terms & Conditions apply. To view the Terms and Conditions, please click here.

Pre-book your visit here

Best times to visit

The infographic below highlights the quietest times to visit the Village. Please note, this information is based on current data and may be subject to change.

Opening Hours

  • Frequently asked questions

    From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.

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    Find your way easily around the Village and plan your boutique list in advance using our Village app.

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