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Беспошлинные покупки

Tax free refunds for your shopping

ChangeGroup: Tax Refund and Money Exchange office, is an international firm founded in 1992 in the United Kingdom, which has operated at Bicester Village since 2012.

The ChangeGroup boutique collaborates with all tax-free sales suppliers that are located in Spain.

The boutique offers the following services:

  • Tax refund service* for all non-European guests.
  • Currency exchange both for the national and international guests.
  • ATM inside the ChangeGroup boutique.
  • Extended opening hours of the boutique until 9.30pm.

*Terms and conditions: Requirements for the guest:

  • Live outside of the EU.
  • Have a valid passport and have it with them on the day.
  • Have a valid credit card (minimum validity of six months).
  • Send the form back in the envelope provided after obtaining a customs stamp at their EU exit point.
  • Post the form back to the relevant tax-free provider within 21 days of receiving the cash refund.

How does it work?

  1. Ask in the boutiques

    Ask for a VAT refund form when you make a purchase. Some boutiques may require a minimum spend, so please ask in the boutique for more information.

  2. Fill in your details

    Add your name (exactly as it appears on your passport), address and passport number to each VAT refund form when you make a purchase.

  3. Visit ChangeGroup

    Present your completed forms, your passport and credit card at ChangeGroup in the Village for an immediate cash refund in your currency of choice.

  4. Certify your forms

    Have your completed VAT refund forms certified at customs when you leave the EU within 15 days of your visit.

ChangeGroup

Tax Refund and Money Exchange office, is an international firm founded in 1992 in the United Kingdom, which has operated at Bicester Village since 2012.

The ChangeGroup boutique collaborates with all tax-free sales suppliers that are located in Spain.

The boutique offers the following services:

  • Tax refund service* for all non-European guests.
  • Currency exchange both for the national and international guests.
  • ATM inside the ChangeGroup boutique.
  • Extended opening hours of the boutique until 9.30pm.

*Terms and conditions: Requirements for the guest:

  • Live outside of the EU.
  • Have a valid passport and have it with them on the day.
  • Have a valid credit card (minimum validity of six months).
  • Send the form back in the envelope provided after obtaining a customs stamp at their EU exit point.
  • Post the form back to the relevant tax-free provider within 21 days of receiving the cash refund.

For more information, visit global-blue.com, premiertaxfree.com and innovataxfree.com