Shopping Protocols

We have followed the applicable health & safety guidelines and have taken every precaution for an enjoyable experience.

Our Shopping Protocols

We recommend wearing a face mask in the Village at all times. Please note that wearing a face mask is compulsory in the boutiques and should there be a queue.

Please observe the following procedures:

*As of Monday 9 August, guests are required to present a health pass to be seated inside and outside cafés, bars and restaurants in the Village only. A health pass is not required for takeaway services. This also applies to guests who do not dine in the venue, but accompany a guest who makes an order. The health pass must prove one of the three following items:

• that you are fully vaccinated, OR

• that you have been tested (PCR or antigen or autotest performed under the supervision of a health professional) with a negative result within the last 24hrs, OR

• that you have recovered from COVID-19, confirmed by a positive PCR or antigen test result of at least 15 days and no more than 6 months old.

You do not have to present a health pass to enter the Village, the boutiques, The Apartment or the Garden, unless you enter a café, bar and/or restaurant.

  • Digital queuing

    To make the most of your time you can now book a space in a digital queue at some of our boutiques!

    Find out more
  • Frequently asked questions

    From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.

  • Download our app

    Find your way easily around the Village and plan your boutique list in advance using our Village app.

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  • Become a member

    Not a member yet? Sign up to our program and uncover bespoke treats and exclusive rewards.

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Village Map

Explore the Village with our interactive map.

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