Guest services
Hands-free Shopping
We'll carry your bags so you don't have to
Our Hands-free Shopping allows you to shop til you drop & relax while we collect & pack all of your purchases ready for you to collect at the end of the day. This service costs £35.
How does it work?
Register
Visit either Guest Concierge or the Train Station Information Hub where we’ll take you through the simple registration process.
Show your code
Present your unique code when paying for your purchases and leave your bags with the boutique assistants.
Collect
Call us on +44(0)7717 811211, 30 minutes before you plan to leave the Village, and collect your purchases from your chosen location.
Contact Guest Concierge
- phone:
- +44(0)1869 366266
*Hands-free Shopping is subject to availability. Click HERE> for full terms and conditions.
Virtual Shopping
Enjoy shopping from the comfort of your own home, and our Village boutiques will deliver direct to your door.
Find out more
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