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Shopping Protocols
We'll be open on Monday 12 April from 8am to 8pm
To ensure you have a safe and enjoyable open-air shopping experience, please consult our Shopping Protocols below.
Plan your trip and consult our quietest times to visit.
Face coverings must be worn at all times throughout the Village, including inside the boutiques.
If you can't get to the Village, you can still shop from home with our Virtual Shopping service, with delivery direct to your door.
Our Shopping Protocols
Thank you for observing the following procedures:
Digital queuing
To make the most of your time you can now book a space in a digital queue at some of our boutiques.
Find out moreFrequently asked questions
From parking to payment, find out what changes we’ve made to ensure you have an enjoyable shopping experience.
Discover moreDownload our app
Find your way easily around the Village and plan your boutique list in advance using our Village app.
Find out more
Understanding Thermal Scanning
For the safety of our guests and colleagues, we have introduced a new policy of temperature checking all visitors prior to Village entry. Thank you in advance for your cooperation.
Shopping protocols
All your favourite designers in one place
Our boutiques are open and looking forward to welcoming you.