Guest service

Shop the Virtual Village

Shop the boutiques virtually

Enjoy a personalised experience with your favourite Bicester Village boutiques.

Simply contact your favourite brands by WhatsApp, email or phone to start shopping and your purchases can be delivered directly to your door.

If you’d like to shop with several boutiques, update your wardrobe or organise a gift list, we recommend booking a Virtual Personal Shopping appointment. Click here to book.

How it works

  1. Contact the boutique

    Contact the boutiques of your choosing from the list below; the staff will be delighted to arrange a private virtual appointment.

  2. Your appointment

    Your Virtual Shopping appointment with the boutique will either take place over the telephone, as a video call, by email or WhatsApp.

  3. Delivery

    Your purchase will be made securely and shipped directly to you. Delivery is available within the UK only; charges may apply.

Contact the boutiques

Browse below


  1. Acne Studios
  2. Agent Provocateur
  3. Alexander McQueen
  4. AllSaints
  5. Anne Fontaine
  6. Annoushka
  7. Aquazzura
  8. Armani


  1. ba&sh
  2. Balenciaga
  3. Bally
  4. Balmain
  5. Bamford
  6. Bang & Olufsen
  7. Barbour
  8. Beauté Prestige International
  9. Belstaff
  10. Benefit Cosmetics
  11. Bonpoint
  12. BOSS
  13. Bottega Veneta
  14. Breitling
  15. Brioni
  16. Brooks Brothers
  17. Brunello Cucinelli
  18. Burberry


  1. Café Wolseley
  2. Calvin Klein Jeans
  3. Calvin Klein Underwear
  4. Celine
  5. CH Carolina Herrera
  6. Charles Tyrwhitt
  7. Chloé
  8. Church's
  9. Clarks
  10. Claudie Pierlot
  11. Coach


  1. David Clulow Sunglasses
  2. Diesel
  3. Dior
  4. DKNY
  5. Dolce & Gabbana
  6. dunhill


  1. Ermenegildo Zegna
  2. Etro


  1. Fendi
  2. Furla


  1. Gina
  2. Giuseppe Zanotti
  3. Givenchy
  4. Golden Goose Deluxe Brand


  1. Hackett London
  2. Holland Cooper
  3. Hour Passion
  4. HUGO
  5. Hunter


  2. Jimmy Choo


  2. kate spade new york
  3. Kenzo


  1. L'Occitane en Provence
  2. L.K. Bennett
  3. Lalique
  4. Le Creuset
  5. Levi's®
  6. Linda Farrow
  7. Loewe
  8. Longchamp
  9. Loro Piana
  10. Louise Kennedy at Kildare Village


  1. Maje
  2. Manolo Blahnik
  3. Marni
  4. MCM
  5. Missoni
  6. Molton Brown
  7. Monica Vinader
  8. Montblanc
  9. Mulberry


  1. N.Peal


  1. Off-White™
  2. Orlebar Brown
  3. Oscar de la Renta


  1. Pandora
  2. Paul Smith
  3. Philipp Plein
  4. Polo Ralph Lauren
  5. Polo Ralph Lauren Children


  1. Radley London
  2. Reiss
  3. Roger Vivier
  4. Rupert Sanderson


  1. Saint Laurent
  2. Salvatore Ferragamo
  3. Samsonite
  4. Sandro
  5. Smythson
  6. Stella McCartney
  7. Stuart Weitzman
  8. Superdry
  9. Swarovski
  10. Sweaty Betty


  1. TAG Heuer
  2. Ted Baker
  3. The Cosmetics Company Store
  4. The North Face
  5. The White Company
  6. Thom Browne
  7. Timberland
  8. Tod's
  9. Tommy Hilfiger
  10. Tommy Hilfiger Women & Kids
  11. Tory Burch
  12. Tumi


  1. UGG
  2. Under Armour


  1. Valentino
  2. Vans®
  3. Versace
  4. Vilebrequin
  5. Villeroy & Boch
  6. Vivienne Westwood


  1. Wolford


  1. Yves Salomon


  1. Zadig&Voltaire

Chat with Bicester Village

Connect with our Concierge team via WhatsApp for support during your Virtual Shopping experience. The team will be delighted to assist you from Monday to Friday 9.00 to 18.00.

chat now

We’re also pleased to offer an e-redemption service for claiming frequent flyer points. To use this service, please click here.

We're excited to bring Virtual Shopping to you, and would love to hear your feedback as we look to continuously improve the service. Please email us at to tell us about your experience.

*Boutiques offering Virtual Shopping at Bicester Village are independent companies. The owners of Bicester Village are not responsible for purchases made directly with boutiques. Please contact boutiques for terms and conditions, including returns policies. The accuracy of information contained on boutique pages, including product and pricing information, is the sole responsibility of each boutique. Boutique privacy notices are available on the boutique’s individual webpage or upon request from the boutique.

Virtual Shopping Frequently Asked Questions

Read more Virtual Shopping FAQs